Welcome to budandblossom.co.za, the official website of Bud & Blossom ‘Creatives’ (“we”, “us”, “our”). By accessing or using this website, placing an order, or enrolling in a course, you agree to be bound by these Terms and Conditions.
Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our website.
Eligibility
You must be at least 18 years of age to use this website and place orders
Minors may browse the site and participate in courses under parental or guardian supervision
By placing an order or enrolling in a course, you confirm that you are legally capable of entering into a binding agreement
Products and Orders
Product descriptions:
We make every effort to ensure product descriptions, images, and prices are accurate
Colours may vary slightly due to screen settings – this is not a defect
All products are crafted to order from original artwork – slight variations are part of the handmade character
Placing an order:
All orders are subject to product availability, price accuracy, and payment authorisation
An order is confirmed only when you receive an order confirmation email from us
We reserve the right to refuse or cancel any order at our discretion
Crafted-to-order products:
All physical products are individually crafted after your order is placed
Production takes 14–21 working days before dispatch
By placing an order, you acknowledge and accept this lead time
Once production has begun, orders cannot be cancelled (see our Return & Refund Policy)
Pricing and VAT
All prices displayed on the website – including course fees, product prices, and enrolment fees – are quoted in South African Rand (ZAR). Course fees are invoiced separately by Bud & Blossom Creatives. All prices may be subject to an annual escalation (see Course Fee Escalation below). Bud & Blossom Creatives reserves the right to adjust pricing with reasonable notice.
Course fees are subject to an annual adjustment, effective from the start of each new academic year (typically February). Returning learners will be notified in writing of any fee adjustment at least 30 days before the new academic year begins. The escalation applies to all monthly course fees across all programmes.
All prices displayed on the website are in South African Rand (ZAR)
All prices exclude VAT
Prices may change without prior notice
The price at the time of your order confirmation is the price you will be charged
Shipping costs are calculated at checkout and displayed before payment
Payment
Payments are processed securely via YOCO
We accept: Visa, Mastercard, debit cards, and Instant EFT
Card validation is performed by your card issuer – not by us
We do not store your card details on our website
Payment must be completed in full before your order enters production
If payment fails, your order will not be processed – you will be notified by email
Shipping and Delivery
We ship nationwide across South Africa via Courier Guy
Delivery typically takes 2–5 working days after dispatch
Orders over R1,500 (excl. VAT) qualify for free standard shipping
Full shipping details are available in our Shipping & Delivery Policy
Course Cancellation and Refunds
A learner may withdraw from a course by providing one calendar month’s written notice in advance to info@budandblossom.co.za. Fees for the notice period remain payable. Fees paid for the current month are non-refundable. If annual fees have been paid upfront, a pro-rata refund (less the 10% upfront discount received, if applicable) will be calculated based on the number of full months remaining after the notice period. The once-off enrolment fee (R300) is non-refundable under any circumstances. Bud & Blossom Creatives reserves the right to cancel or reschedule a programme due to insufficient enrolment, in which case a full refund of unused fees will be issued.
Returns and Refunds
As all products are crafted to order, standard retail returns for change of mind do not apply
Damaged or incorrect items must be reported within 48 hours of delivery
Full details are available in our Return & Refund Policy
Digital Courses
Course access is granted for 12 months from the date of enrolment
Access is for personal use only
Sharing login credentials, downloading, screenshotting, or redistributing course content is strictly prohibited
A 7-day cooling-off period applies if less than 15% of content has been accessed
Course enrolment is additionally subject to our Enrolment Agreement, provided during the enrolment process
We reserve the right to revoke access if these terms are violated
Course Enrolment
Course enrolment is subject to availability and acceptance
A once-off, non-refundable enrolment fee of R300 applies per learner
Enrolment is confirmed upon receipt of payment and/or signed enrolment agreement
Course fees, schedules, and policies are detailed in our Enrolment Agreement – a separate document provided during the enrolment process
The Enrolment Agreement covers: fee payment schedules, cancellation rules, attendance expectations, materials, and parent/guardian obligations
By enrolling, you agree to both these website Terms & Conditions and the Enrolment Agreement
User Accounts
Account creation is optional – guest checkout is available
You are responsible for maintaining the confidentiality of your login credentials
You are responsible for all activity under your account
We reserve the right to suspend or terminate accounts that violate these terms
If you suspect unauthorised access to your account, contact us immediately
Intellectual Property
All content on this website is the intellectual property of Bud & Blossom ‘Creatives’ and/or Tanja van Biljon, including but not limited to:
All artwork, designs, and illustrations
Product photography and styled images
Course content, curriculum materials, and educational resources
Written content, blog articles, and marketing copy
Brand identity: logo, colour palette, typography, and visual elements
Website design and layout
You may not:
Reproduce, copy, distribute, or republish any content without written permission
Use our artwork, designs, or photography for commercial purposes
Download, screenshot, or redistribute course content
Use our brand assets without explicit authorisation
Violation of intellectual property rights may result in legal action.
User Conduct
When using our website, you agree not to:
Use the site for any unlawful purpose
Attempt to gain unauthorised access to any part of the website
Interfere with the website’s functionality or security
Submit false information in forms, orders, or enrolments
Engage in any activity that could harm our reputation or business
Limitation of Liability
To the maximum extent permitted by South African law:
Bud & Blossom ‘Creatives’ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services
Our total liability for any claim shall not exceed the amount you paid for the specific product or service that gave rise to the claim
We are not liable for delays or failures caused by circumstances beyond our reasonable control (including but not limited to courier delays, power outages, natural disasters, or pandemics)
Indemnification
You agree to indemnify and hold harmless Bud & Blossom ‘Creatives’, its founder, educators, and team members from any claims, damages, losses, or expenses (including legal fees) arising from:
Your use of the website
Your violation of these Terms & Conditions
Your violation of any third-party rights
Third-Party Links
Our website may contain links to third-party websites (including tanjart.co.za, social media platforms, and payment providers). We are not responsible for the content, privacy practices, or availability of these external sites.
Clicking on a third-party link means you are leaving our website – we encourage you to read the privacy policies and terms of any site you visit.
Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of the Republic of South Africa
Any disputes arising from these terms shall be resolved in the courts of South Africa
We will attempt to resolve any disputes amicably before pursuing legal action
Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of law, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We may update these Terms & Conditions from time to time. When we make changes:
The “Last Updated” date at the top of this page will be revised
Continued use of the website after changes are posted constitutes acceptance of the revised terms
For material changes, we may notify you via email or a website notice
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
